Emergency contacts

If you see an emergency in the port:

1. Phone Emergency Services (Police, Fire, Ambulance) – 000

2. Then, phone Melbourne VTS Port Operations Control (POCC) – 9644 9777

Port of Melbourne Emergency Marker

When reporting an incident to 000, look for the nearest Emergency Marker and quote the locality code (e.g. POM 301, see right) to help establish your location.

Whole of port 24/7 hour emergency support contact numbers:

Port of Melbourne Emergency Contact 9689 0224
Melbourne VTS (Non-emergency) 9644 9700
Harbour Master
(Emergency incidents)
9644 9777
(via Melbourne VTS)
Port of Melbourne Duty Port Authorised Officer
(All Port of Melbourne Incidents)
9683 1594
Port of Melbourne Duty Security Officer 9612 3646
Port of Melbourne Assets Operations
(Water, power, infrastructure faults)
9612 3619
SECURITY Monitoring Control Centre 9681 8044
Community Contact Line
(Enquiry line for local residents or the public)
9683 1565
Emergency Services - Operational line to Melbourne VTS 9644 9778

VPCM Duty Officer
(All VPCM incidents)

9644 9745

Report a non-emergency incident or hazard

Go to Port of Melbourne online reporting form
(E.g. damage to property/equipment, minor pollution, an uneven footpath, a hole in a fence.)

Emergency Markers with locality codes (see above) have been installed in the port in conjunction with the Emergency Service Telecommunications Authority.

If you see an emergency in the port:

1. Phone Emergency Services (Police, Fire, Ambulance) – 000

2. Then, phone Melbourne VTS Port Operations Control (POCC) – 9644 9777

When reporting an incident to 000, look for the nearest Emergency Marker and quote the locality code (e.g. POM 301, see right) to help establish your location.

Port of Melbourne Emergency Marker

 

 

 

Whole of port 24/7 hour emergency support contact numbers:

Port of Melbourne Emergency Contact 9689 0224
Melbourne VTS (Non-emergency) 9644 9700
Harbour Master
(Emergency incidents)
9644 9777
(via Melbourne VTS)
Port of Melbourne Duty Port Authorised Officer
(All Port of Melbourne Incidents)
9683 1594
Port of Melbourne Duty Security Officer 9612 3646
Port of Melbourne Assets Operations
(Water, power, infrastructure faults)
9612 3619
SECURITY Monitoring Control Centre 9681 8044
Community Contact Line
(Enquiry line for local residents or the public)
9683 1565
Emergency Services - Operational line to Melbourne VTS 9644 9778

VPCM Duty Officer
(All VPCM incidents)

9644 9745

Report a non-emergency incident or hazard

Go to Port of Melbourne online reporting form
(E.g. damage to property/equipment, minor pollution, an uneven footpath, a hole in a fence.)

Emergency Markers with locality codes (see above) have been installed in the port in conjunction with the Emergency Service Telecommunications Authority.