Emergency contacts

If you see an emergency in the port:

1. Phone Emergency Services (Police, Fire, Ambulance) – 000

2. Then, phone Melbourne Vessel Traffic Service (Emergency) – 9644 9777

Port of Melbourne Emergency Marker

When reporting an incident to 000, look for the nearest Emergency Marker and quote the locality code (e.g. POM 301, see right) to help establish your location.

24-hour emergency support contact numbers
at Port of Melbourne

Melbourne Vessel Traffic Service (VTS)
(Non-emergency)
9644 9700
Harbour Master
(Emergency incidents)
9644 9777
(via Melbourne VTS)

Duty Port Authorised Officer
(Emergency incidents, bulk liquid operations,
dangerous goods issues, marine pollution)

9683 1594
Port Assets Operations
(Water, power, infrastructure faults)
9612 3619
Duty Port Security Officer
(Security incidents)
9612 3646
Port Security
(via Port Operations Control Centre)
9681 8044

Emergency Services only - operational line to Melbourne VTS

9644 9778
Community Contact Line
(Enquiry line for local residents or the public)
9683 1565

Report a non-emergency incident or hazard

Go to Port of Melbourne online reporting form
(E.g. damage to property/equipment, minor pollution, an uneven footpath, a hole in a fence.)

Emergency Markers with locality codes (see above) have been installed in the port in conjunction with the Emergency Service Telecommunications Authority.

If you see an emergency in the port:

1. Phone Emergency Services (Police, Fire, Ambulance) – 000

2. Then, phone Melbourne Vessel Traffic Service (Emergency) – 9644 9777

When reporting an incident to 000, look for the nearest Emergency Marker and quote the locality code (e.g. POM 301, see below) to help establish your location.

Port of Melbourne Emergency Marker

24-hour emergency support contact numbers at Port of Melbourne Corporation (PoMC)

Melbourne Vessel Traffic Service (VTS)
(Non-emergency)
9644 9700
Harbour Master
(Emergency incidents)
9644 9777
(via Melbourne VTS)

Duty Port Authorised Officer
(Emergency incidents, bulk liquid operations, dangerous goods issues, marine pollution)

9683 1594
Port Assets Operations
(Water, power, infrastructure faults)
9612 3619
Duty Port Security Officer
(Security incidents)
9612 3646
Port Security
(via Port Operations Control Centre)
9681 8044

Emergency Services only - operational line to Melbourne VTS

9644 9778
Community Contact Line
(Enquiry line for local residents or the public)
9683 1565

Report a non-emergency incident or hazard

Go to Port of Melbourne online reporting form
(E.g. damage to property/equipment, minor pollution, an uneven footpath, a hole in a fence.)

Emergency Markers with locality codes (see above) have been installed in the port in conjunction with the Emergency Service Telecommunications Authority.