Contact us

In case of an emergency, please see our Emergency Contacts Page.
For general enquiries, or to submit an incident or hazard report, our contact details are below.

Head office:

1300 857 662

Street address

Level 19, 839 Collins Street
Docklands Victoria 3008 Australia

Postal address
GPO Box 2149
Melbourne VIC 3001 Australia

Leatrice Treharne, Head of Business Development
+61 431 259 582

Regional offices

New South Wales

Wayne Murphy, Business Development Manager
+61 408 623 539

Western Victoria/South Australia
Tina Parfitt, Business Development Manager
+61 428 878 315

Marion Kloos, Business Development Manager
+61 419 372 321

Report a non-emergency incident or hazard

To report an Incident (e.g. injury, accident or near miss, minor pollution, noise or other environmental issue)
Go to Port of Melbourne’s Incident Report Form

To report a Hazard (e.g. damage to property/equipment fault, an uneven footpath or trip hazard, a hole in a fence)
Go to Port of Melbourne’s Hazard Report Form

Emergency Markers with locality codes have been installed in the port in conjunction with the Emergency Service Telecommunications Authority.

Cruise shipping and Station Pier

For all cruise shipping and Station Pier enquiries contact Victorian Ports Corporation (Melbourne) on +61 3 8347 8300 or